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Ordering & Guarantees

Order Process: After registration, you can place an order by placing the desired product(s) in your cart. If you would like to buy more than one piece of a certain item, adjust the quantity after the product name and click on “Update” to get your running total in the preselected currency (e.g.: EU €, US $, or GBP Ł). Please note: to cancel an item from your shopping cart, you need to check the “Remove Product(s)” box and click on “Update.” Once you select shipping and payment methods, you will be taken to an “Order Confirmation” page, where you can verify all the data you have previously entered. By clicking on “Confirm Order,” you will either be provided our banking information (if “wire transfer” was selected) or you will be transferred to a third party (e.g. PayPal) website for making payments by credit or debit card, or through your PayPal account.

Payment Options: Payments must be fulfilled before we ship the products. Payments are possible by most major credit and debit cards through the PayPal payment clearing systems. Electronic bank-to-bank transfers (“wire transfers”) are also possible, but please note that these may take 2-5 business days to clear! Our banking information:

Financial Institution: Budapest Bank
Account number: (IBAN): HU-80-10100826-57120100-01000007
Important: in some countries the "IBAN" format must be without hyphens: HU80101008265712010001000007

Make Payable To:

Wellness Extra Kft.
c/o: Andras Szabo

Wellness Extra Ltd.
Dozsa Gyorgy utca 45.
Hungary H-6326
Tel: +36-70-258-5939
SWIFT Code: BUDAHUHB
Important: in some countries the "SWIFT" code of a financial institution must be 11 digits long: BUDAHUHBXXX

Please note: Your order will not be shipped until we receive the payment. We will notify you via e-mail once your order is shipped.

If an ordered product’s price has significantly changed (over 10%)  between the time of ordering and the time of shipping, or if a product is no longer available through regular trade channels, we reserve the right to send you a full refund in place of the ordered item.

Due to frequent design and label changes, and to availability of current product artworks,the product pictures DO NOT always show the actual product to be shipped. Some of the products in our web shop DO NOT contain English text on their printed labels, and more detailed English product descriptions may not be available elsewhere either.

Our Return Policy: If for any reason you wish to return a product, and the product is returned to us undamaged and non-tampered, we will refund the purchase price minus the shipping cost and NO restocking fee. If the order is returned due to our mistake, and you have made an up front arrangement with our customer service department, a full refund will be made.

Return products to:

Wellness Extra Ltd.
Dozsa Gyorgy utca 45.
6326 Harta, Hungary

Tel:+36-70-258-5939
Monday-Friday 10:30AM to 6:30PM CET

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